Help
Shipping & Returns
Shipping
- How much should I expect to pay for shipping?
- USPS shipping, which delivers in 2-4 business days within the USA, is included in the price of all reign_wala merchandise.
- When will my pre-order ship?
- The estimated ship date for this collection is December 25, 2026.
- Where do you ship?
- Right now we ship within the United States.
- Need your order faster?
- Email allie@reignwala.com for additional options and we’ll do everything we can to accommodate your timing.
Returns
We at reign_wala aim to create as little waste as possible. We know e-commerce has made it easy (and even encouraged us) to buy and return, but that’s not our thing.
We want you to select only the piece(s) you absolutely love, and to shop with the intention of keeping what you order.
We also really, really want you to LOVE your reign_wala piece, and tell everyone you know about us. For that reason, if you don’t absolutely love your piece, we will be happy to accept your return.
Do keep in mind that our pieces are 100% handmade, so they can and will have imperfections. We find these imperfections endearing and encourage you to embrace them! If you believe your piece is defective or damaged, send it our way so that we can assess and issue a refund if applicable.
Conditions for returns
- Must be returned within 14 days of delivery
- Must be unworn/unused
- Any item that is returned more than 14 days after delivery or is not in its original condition may only be eligible for a partial refund (or may not be eligible for refund).
- At this time, we ask that you cover the shipping cost for returning your item.
reign_wala
131 Devoe Street, 4B
Brooklyn NY 11211
United States